Shipping & Returns
We always work hard to get your order out as soon as possible. In stock items are usually shipped within 1-3 business days with USPS.
Do you need an item shipped overnight? If so, send us a message and we will let you know if we can meet your deadline. Or you can choose the fastest shipping method, leave a note with your order and cross your fingers. (We will do our absolute best to make it happen.)
Items that are marked ‘made to order’ usually take about 2-4 weeks for completion. Contact us if you have a specific deadline.
ORDERS OUTSIDE OF THE US:
All international orders are now shipped with DHL express. This is the fastest, most reliable shipping method. All international shipments with DHL require a contact phone number. Please provide this at time of check out. We always put a low value, but any duties/customs fees are the responsibility of the customer. You will receive a text message/email with instructions of how to pay BEFORE you receive the item. Please pay immediately to ensure prompt delivery of your item.
RETURNS: We gladly accept exchanges and returns. Items returned must be in new, unworn condition with hangtags attached. For a return or exchange of size, please contact us within 7 days of delivery and ship items back within 14 days of delivery. Please ship to:
JUNGLE TRIBE returns/exchanges
1048 Santee St
Los Angeles, CA
Once we receive the returned item we will process your return or exchange and you will receive a confirmation email. Please allow 1-3 days from the time we receive your return/exchange for processing.